With over 15 years of industry expertise, Crown Connect has established itself as a leading UK-based marketing and lead generation call center, specializing in high-impact campaigns across legal, financial, and government-backed services — all provided at no cost to the client. We’ve supported thousands of UK residents through results-driven outreach, earning a reputation built on trust, compliance, and performance.
To meet growing demand, we’ve expanded our operations with a fully equipped office in Rawalpindi, Pakistan. Staffed by a skilled team of agents, team leaders, and quality assurance professionals, this global extension enables us to scale efficiently while maintaining UK-standard service quality and regulatory compliance.
We assist individuals who have been involved in non-fault road traffic accidents, helping them access legal support and compensation for personal injury, vehicle damage, loss of earnings, and rehabilitation. Our team pre-qualifies leads and connects eligible clients with regulated UK solicitors.
Our agents support tenants living in social housing or housing association properties who are suffering from disrepair issues such as damp, mould, leaks, broken heating, and structural damage. We help them begin legal claims to force repairs and secure compensation — in accordance with Section 11 of the Landlord and Tenant Act.
This campaign focuses on helping former and current tenants recover compensation where landlords have failed to protect their deposit in a government-approved scheme or failed to issue the legally required prescribed information. Eligible tenants can claim up to 3x the deposit amount, and we assist them in initiating this legal process.
Under the Energy Company Obligation (ECO 4) scheme, we connect eligible households with government-funded energy efficiency upgrades such as free boilers, insulation, and heating systems. We pre-screen for benefits eligibility, household income, and property type before referring them to approved installers.
We assist individuals struggling with unaffordable debts by connecting them to FCA-regulated financial advisors who can explore solutions such as IVAs (Individual Voluntary Arrangements), Debt Management Plans (DMPs), and Breathing Space schemes. Our aim is to help people regain financial control without judgment.
We've expanded to Rawalpindi, Pakistan, bringing UK-compliant service delivery to a fully equipped offshore team.
Connecting people with essential support through ethical, accessible, and results-driven communication solutions.
As a principle, we do not charge clients for any of our services. Our revenue model is based on partnerships with legal and service providers, ensuring that our support remains free and accessible to everyone — especially those most in need.
With advanced dialling systems, robust CRM technology, and a bilingual team trained to UK compliance standards, we ensure that every campaign is executed with efficiency, empathy, and excellence. Our management team is made up of industry veterans, and our processes are governed by strict quality control measures to meet both regulatory and client expectations.
We are proud to be a results-driven organisation that combines UK standards with international scalability, helping real people access real help, every day.
At Crown Connect, we measure success by the satisfaction of our clients and their customers. Every interaction we manage, every lead we generate, and every campaign we launch is driven by one core purpose — to deliver consistent, high-quality results that leave a lasting impact.
Whether you’re looking to boost conversions, improve customer support, or generate high-quality leads — we’re here to help you succeed. Get in touch today and discover how we can transform your communication process.